Around 200 Ryanair passengers are said to have been left stranded on their plane during a snowstorm, with no food, water or information for over six hours.
The aircraft was grounded on the tarmac at Prague airport yesterday with the same group of airline passengers experiencing delays again today.
Flight FR2767 to Madrid was grounded at around 9 a.m. on February 3 with 189 passengers on board. Reports said that the snowstorm continually worsened, and there was no food or water available to offer passengers.
One Ryanair customer wrote on Twitter that several passengers suffered anxiety attacks on the packed plane while parents struggled with their young ones.
Reports said that the passengers were eventually allowed off the plane after six hours, and they ventured out into the snow and howling winds. They reportedly spent the night in the airport and travelled to the Spanish capital today.
On social media, passengers complained that they were made to suffer temperatures of 14 degrees Fahrenheit. Others said they were “kidnapped” by the airline and not allowed to disembark the aircraft.
According to local media, the pilot of the Ryanair flight said that they were unable to successfully de-ice the plane’s wings yesterday. Passengers on board the flight finally arrived in Madrid after around 26 hours of delays.