Indago Recruitment
Customer Service / IT
Job Type:
Full time
Detailed Information

This position suitable for graduates, people wanting to transition into an IT career, or people with previous technical support experience

Receive requests for level 1 technical support for a range of IT issues
Prioritise problems and escalate complex issues to senior tech support teams
Maintain regular contact with customers until problems are resolved
Deal with occasional non-technical issues as needed

We require:
Advanced English and fluency in German
Previous experience in a customer support role is an advantage but not essential
People with an interest in IT and good basic computer skills
Excellent communication skills and a friendly, cooperative personality
Must have an EU passport or Permanent Residency for the Czech Republic

We offer:
Very good starting salary plus bonus
The chance to develop a long-term career in IT
Ongoing, certified training
A friendly, modern, multicultural work environment



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